Easy phone systems management

VoIP systems provides exceptional call management features such as automated attendant, find me follow me call forwarding, call waiting, call conferencing, voicemail to email delivery, fax mail and more.

The automated attendant functions as a receptionist and receives all calls with proficiently recorded welcome messages. Calls are transferred to the correct extension lines according to the callers preference Easy routing of calls to alternate numbers.

 

Slash Costs

By using CMA’s VoIP PBX, your ongoing telco cost savings will be so significant and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by 80%. Make free Inter-office calls and branch calls
  • Use prominent SIP trunks to reduce outbound call charges
  • Reduce travel expenses with integrated web conferencing
  • Use International DIDs & IP Telephony so customers can call in at competitive rates

Clients & Features

Take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to client less web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go.

Easy to Use Windows & Mac Softphones 

  • Initiate IP Phone calls from your desktop with CTI mode, work remotely from anywhere, easily view the presence of your colleagues
  • Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook
  • Automatically obtain reports on customer and agent activities, Includes Wallboard and Q-Manager view

Integrated Video Conferencing  

  • Initiate a conference with one single click, correlated operability between VoIP and video, Bandwidth Management and Control
  • Pre-upload PowerPoint & PDFs before meetings, easy to use polling tool for feedback

Easy routing of calls to alternate numbers

Through the efficient call routing function find me follow me call forwarding, business calls can be transferred to the various extension phone numbers including home and cell numbers. This means that you can administer your business from far-off locations. The system redirects the callers to the voicemail system and enables them to leave voice messages, when the calls are not answered in any of the alternate numbers. The voicemail system completely eliminates the possibility of missed calls and imparts a flourishing image to your organization.

Improve productivity, control cost and provide superior customer service

Streamlining the communication paths with customers and employees. Unified Communications gives you the ability to get more done while being ever-present to those who need you most.

The power of unified communications

Unified Communications empowers organizations to get more done by improving response times, directing communications to the correct resources and extending the reach and availability of your staff well beyond the borders of their offices. By fully leveraging the power of a robust IP network, your investment in technology will become an advantage to your operations rather than an unplanned and undesirable expense against your bottom line.