HIPAA-Aligned IT Support for Medical Practices & Healthcare Organizations
CMA provides managed IT, security, and cloud services for medical and dental practices, behavioral health providers, and healthcare consulting firms across Maryland, DC, and Virginia. We keep clinical systems available, protected health information secured, and your HIPAA documentation current.
Healthcare technology has to work at the front desk and in the exam room, every day, without a practice administrator becoming the IT department.
Security Risk Analysis, policies, and technical safeguards implemented and documented.
Support and vendor coordination for EHR/EMR, practice management, and imaging systems.
Network Operating Center monitoring for clinical uptime.
Devices, email, and backups encrypted to protect PHI at rest and in transit.
What Keeps Leaders Up at Night
Protected Health Information
PHI on laptops, in email, and in cloud systems must be encrypted, access-controlled, and logged.
HIPAA Documentation
A Security Risk Analysis, policies, training records, and business associate agreements are required — and requested after a breach.
Clinical System Uptime
EHR outages stop patient care. Downtime procedures and fast recovery are part of compliance, not just convenience.
Ransomware Targeting
Healthcare remains one of the most attacked sectors. Backups and detection have to be tested, not assumed.
Staff Turnover & Training
Front desk and clinical staff change; each one needs the right access and annual security training.
Multiple Locations
Satellite offices and telehealth need the same secure access as the main practice.
Managed IT Shaped for Healthcare
Everything below is available as a fully managed plan or as individual services. See the Pricing page for how plans and add-ons are structured.
HIPAA Security Program
Technical safeguards implemented and the paperwork to prove it.
- Security Risk Analysis and remediation plan
- Policies, procedures, and staff training records
- Business Associate Agreement with CMA
- Audit logging and access reviews
Fully Managed IT
A dedicated engineer for your practice and unlimited help desk for staff.
- Managed workstations, servers, and network
- EHR, practice management, and imaging vendor coordination
- Same-day onboarding and secure offboarding
- vCIO planning and technology budgeting
Backup & Continuity
Recover from ransomware or hardware failure without losing patient data.
- Encrypted, offsite backups with tested restores
- Downtime procedures and recovery time objectives
- Microsoft 365 backup for email and files
- Hosting or co-location for clinical servers
Communications & Facilities
Technology for the practice, not just the server room.
- Cloud VoIP with auto attendant and after-hours routing
- Secure staff Wi-Fi and separate patient guest wireless
- Cameras and access control for entrances and records areas
- Cabling and AV for new or expanded locations
Why Organizations in This Sector Choose CMA
Documentation That Holds Up
Risk analysis, policies, and training logs organized the way an auditor or investigator asks for them.
Clinical-Grade Response
Front-desk and exam-room issues prioritized because a waiting room is waiting.
Encryption Everywhere
Laptops, email, backups, and mobile devices encrypted so a lost device is not a reportable breach.
Local Onsite Support
Engineers who can be at your Maryland, DC, or Virginia practice, not just on a phone.
Questions We Hear From Healthcare
Will CMA sign a Business Associate Agreement?
Yes. As a vendor with access to systems containing PHI, we sign a BAA and operate under it.
Do you perform the HIPAA Security Risk Analysis?
Yes. We perform the risk analysis, produce the remediation plan, implement the technical safeguards, and update the analysis annually or when your environment changes.
Can you support our EHR?
We support the workstations, servers, network, and integrations your EHR depends on and work directly with the EHR vendor when the issue is in their software.
What if we get hit by ransomware?
Our managed clients have encrypted, offsite backups with tested restores and endpoint detection that isolates infected devices. We help you execute downtime procedures, recover systems, and meet breach-assessment obligations.
Protect Patients and the Practice
Book a free consultation and we’ll review your HIPAA safeguards, your backups, and your clinical system support — and give you a clear plan.