Pricing

Pricing & Packages

Transparent IT Pricing That Grows With Your Business

At CMA Technologies, we provide IT solutions designed to grow with your business. Whether you need flexible pay-as-you-go support or fully managed IT services, our transparent and competitive pricing adapts to the size and complexity of your organization. Take a look at our packages to find the right plan for your current technology needs.

CMA typically serves clients that invest between $1,500 and $14,000 per month in their IT support needs.

3 ways to buy

Fully managed, prepaid hour blocks, or hourly consulting — start where you are and upgrade as you grow.

Per user

Fully managed IT is priced per user per month, so your bill scales with your headcount, not surprises.

24/7/365

Every plan is backed by CMA’s Network Operating Center and Silver Spring, MD engineering team.

Month-to-month

No long-term contract required. We earn your business every month — and our clients stay for years.

Fully Managed IT

Experience the Full Value of Working With CMA

Our fully managed IT plans are designed to streamline your operations with hands-off, proactive IT management. Let us handle your technology so you can grow your business without it slowing you down. Since 2004, CMA has been the technology advisor for businesses across Maryland, Washington DC, and Northern Virginia — and we look forward to supporting your success.

Every fully managed client gets a dedicated engineer who becomes an expert in your environment, providing personalized assistance, solving problems efficiently, and maintaining your systems proactively.

Fully Managed IT Service Plan
Starting at$95/user/month
Most Common Client Investment$125–$175/user/month

Core managed IT support and administration for every user on your team. Microsoft 365 licensing and advanced cybersecurity packages are priced separately — see add-ons below.

What’s Included

Everything in the Fully Managed Plan

Dedicated Support Engineer

A named engineer who knows your network, your people, and your priorities.

Unlimited Remote Support

Help desk access for every user, with no per-ticket fees.

Virtual Chief Information Officer (vCIO)

Strategic IT planning, budgeting, and quarterly technology reviews.

Managed Workstations (PCs and Macs)

Monitoring, patching, and maintenance for every desktop and laptop.

Managed Servers

On-premise, in CMA’s Tier IV datacenter, or in the cloud.

Fully Managed Network (Firewalls, Switches & Access Points)

We configure, monitor, patch, and support your entire network infrastructure end to end.

Secure Private Wi-Fi & Guest Wireless

Encrypted private Wi-Fi for employees, plus a separate public wireless network for guest internet access.

Managed Antivirus & Endpoint Protection

Centrally managed endpoint security, monitored by CMA.

Microsoft 365 / Google Workspace Administration

User setup, license management, and tenant configuration handled for you. Microsoft 365 and Google Workspace subscriptions are billed separately.

Employee Onboarding & Offboarding

New hires productive on day one; departing staff securely offboarded.

Hardware & Software Procurement

We source, quote, and configure the right equipment at competitive pricing.

Patch Management (OS & Applications)

Operating system and application updates tested and applied on schedule.

24/7/365 Network Operating Center

Proactive monitoring and alerting around the clock.

Dedicated Account Manager

One point of contact for billing, planning, and escalations.

Add-Ons

Ask About Our Managed IT Add-Ons

Extend your plan with the services your business needs. Talk to sales to learn more about pricing for each add-on.

Onsite IT Support

Dedicated onsite support, emergency dispatch, and scheduled site visits across the Washington DC metro area. Whether you need in-person user assistance, a regularly scheduled engineer, or hands-on help for a project, CMA adapts to how you work.

  • Scheduled onsite engineer visits
  • Emergency dispatch
  • Hands-on project support

Microsoft 365 Business Premium

Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, Exchange, Microsoft Loop, Clipchamp, Microsoft Entra ID, Intune, Microsoft Defender, and Microsoft Purview — licensed, deployed, and managed by CMA.

  • Email encryption to keep your mail safe
  • Mobile device management for devices on the go
  • Identity and access management with Entra ID

Cybersecurity & Insurance Compliance

The controls cyber insurers and regulators now expect, delivered and documented by CMA’s security team.

  • Advanced managed Endpoint Detection & Response (EDR)
  • Security awareness training
  • Vulnerability scanning and management
  • Cloud-to-cloud / SaaS backup and recovery
  • Intrusion detection and response
  • Multifactor authentication and web filtering
  • Business continuity and incident response plans
  • Annual security risk assessment
  • Virtual Chief Information Security Officer (vCISO)

CMMC Enclave in Microsoft GCC High

A purpose-built solution set for protecting FCI, CUI, and ITAR data so government contractors can achieve and maintain CMMC compliance — and win more DoD contracts.

  • GCC High tenant design and migration
  • CMMC-aligned policies and controls
  • Ongoing compliance monitoring and support

Backup & Disaster Recovery

Encrypted, image-based backups of your servers and workstations, replicated to CMA’s secure Tier IV datacenter in Maryland following the 3-2-1 methodology — plus cloud-to-cloud backup of Microsoft 365 and Google Workspace, with CMA managing the restore when something goes wrong.

  • Complete system images, not just files
  • Microsoft 365 backup: Exchange email, OneDrive, SharePoint, and Teams
  • Google Workspace backup: Gmail, Drive, Calendar, and Contacts
  • Continuous offsite replication
  • Hot-site and cold-site recovery options
  • Priced per GB of storage used — no bandwidth or deployment fees

VoIP Business Phone System

A cloud-based phone system designed, installed, and supported by CMA, so your team can call, video, and message from the office, home, or mobile with one business number.

  • Desk phones, softphones, and mobile apps
  • Auto-attendant, voicemail-to-email, and call routing
  • Video meetings and team messaging
  • Priced per user or per line — ask for a quote
Prepaid Hour Blocks

Flexible Support, Priced in Advance

Our mission has always been to deliver accessible managed IT services at competitive prices. With flexible options, you can begin with a basic support plan and upgrade as your needs change. Whether you’re a small business looking for foundational IT or a growing organization that needs top-to-bottom management, our cost-effective packages mold to your needs.

Prepaid blocks start at a minimum commitment of $750 per month, ensuring a baseline of comprehensive support for your IT needs at a discounted hourly rate.

Dedicated Local IT Engineer

Priority Response Times

24/7 Access to Our Service Desk

Discounted Hourly Rate

Block Sizes to Fit Your Needs

Remote or Onsite — Your Choice

Customizable to Your Business

Satisfaction Guaranteed

Prepaid Hour Blocks
Starts at$750/month

Minimum $750 per month commitment. Larger blocks available at deeper discounts.

Hourly IT Support & Consulting
Starts at$175/hr + materials

Got a one-off project or IT consulting need? Ask about our time-and-materials option. Subject to approval; not all projects can be accepted.

Compare

Which Option Is Right for You?

Fully Managed IT Prepaid Hour Blocks Hourly Consulting
Best for Organizations that want IT fully handled Businesses with in-house IT or steady, predictable needs One-off projects and assessments
Pricing model Per user, per month Monthly block of hours Time and materials
Remote support Unlimited Drawn from your block Billed hourly
Proactive monitoring Included Optional add-on
vCIO & planning Included Optional add-on Project-based
Security & compliance Endpoint protection included; add-ons available Add-ons available Project-based
Minimum Starting at $95/user/month $750/month Subject to approval
FAQ

Pricing Questions, Answered

What counts as a “user” in the fully managed plan?

Any employee with a company login who uses a workstation, email, or line-of-business application we support. Shared devices, servers, and network equipment are covered under the plan rather than billed as users.

Are Microsoft 365 or Google Workspace licenses included?

No. The fully managed plan covers administration of your Microsoft 365 or Google Workspace tenant — user setup, license management, and configuration — but the subscriptions themselves are billed separately at Microsoft or Google pricing. CMA can provide and manage the licenses for you, including Microsoft 365 Business Premium, as an add-on.

Is there a long-term contract?

No long-term contract is required. Our fully managed plan is month-to-month, because we would rather earn your business every month than lock you in — and our track record shows it works: most of our clients have stayed with CMA for many years. If you prefer to commit to an annual agreement, we offer one with a reduced per-user rate. Either way, you can add or remove users and services as your business changes.

Do prepaid hours expire?

Prepaid hours are purchased monthly at a discounted rate. Talk to sales about rollover options and the block size that fits your usage.

Can we start with hour blocks and move to fully managed later?

Yes — many clients do. Because CMA already knows your environment, the transition to fully managed IT is seamless.

Do you serve businesses outside Maryland?

CMA is headquartered in Silver Spring, MD and serves the Washington DC metro area, Northern Virginia, and Delaware, with remote support available anywhere your team works.

Learn More About Our Pricing Options

Ready to Find the Right Plan?

Book a free consultation at a time that suits you, or send us a message — a member of our team will answer your questions and help determine whether CMA Technologies is the right fit for your organization.